Independence Mall FAQs
GENERAL INFORMATION
Monday–Thursday: 11AM–7PM Friday–Saturday: 12PM–8PM Sunday: 12PM–6PM
910.392.1776
3500 Oleander Drive, Wilmington, NC 28403
Oleander Drive
60 miles outside of Wilmington
Yes, mall walkers can walk the mall one hour before the mall opens. Enter through the food court entrance. Register with Security, office is located next to Great American Cookie.
Only service animals are permitted.
Yes
Smoke free property
No
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
First floor, the Belk wing beside Vans, the JCPenney wing down the corridor by JCPenney entrance, the food court, the atrium entrance by The Children’s Place, across from the College of Wilmington, and at the mall entrance by Dillard’s
The food court
The food court
Family Restroom in the food court
Center Court
SERVICES
Yes, the Children’s Play Area is located in the Dillard’s wing.
Yes, Events and activities are posted on the website
Yes, outside the food court.
No
No
No
No
No
Yes, located in the Belk Wing and JCPenney Wing
Yes, only during the holiday season in the Belk Wing
Yes, Located outside the entrance on the Independence Blvd side between Belk and JCPenney.
No
Yes, call Security 910-392-1779
Call Security 910-392-1779
Cars left in the parking lot overnight will be tagged by Security and then towed after three days if not moved.
No
No
STORES & DINING OPTIONS
No
Yes, food court can accommodate groups.
PARKING & VALET
Parking is free.
Yes, there is local parking.
No
No
No
SECURITY
910.392.1779, located on the first floor, off the center court beside Great American Cookies
Security Office beside Great American Cookie
Yes, contact Security at 910-392-1779
No
Security is AED trained, contact at 910-392-1779
AMENITIES
Yes, for free, located in the security office.
No
Yes, located in the center court.
Located in the food court
No
Yes, located by the food court
MALL FEEDBACK
Down the hall next to the JCPenney Entrance, steps to the office